Samsung has one of the biggest product line ups of any tech brand, yet when it comes to design, itās consistently seen as an āalso-ran.ā While other companies have forged distinctive and instantly recognizable design languages, such as Nothing, Samsung has found itself behind in the style stakes. When youāve got Apple as one of your biggest competitors, thatās not a great position to be in.
Thatās not to say there havenāt been improvements in the last decade, and the occasional flashes of promiseāmost notable in its collaborations with external designers, like the Bouroullec brothers, who fashioned the Serif TV for the South Korean company. But that hasnāt stopped complaints of boring and unoriginal design, both internally and externally, and an inertia when it has led, leaving other companies to close the gap.
Being defined by performance over personality has hardly done Samsungās bottom line any harmāit recently regained its lead from Apple in global smartphone market share and has been the global leader in TVs for almost two decades. But, in 2025, it looks thereās finally a clear desire from Samsung to bridge the gap between form and function, by giving design the focus itās been lacking for far too long at the company.
Back in April, Samsung hired Mauro Porcini, its first ever chief design officer. Porcini has spent more than 20 years building award-winning design teams at 3M and PepsiCo, most recently leading a successful global rebrand for Pepsiāthe companyās first in 14 years.
For a company as big as Samsung, this hire feels late. Apple created the same position for Jony Ive a decade ago, around the same time it was reported that innovation at Samsung was being stifled beneath layers of management. With those structural issues supposedly unpicked, Samsung now has work to doāsomething Porcini is keen to acknowledge.
Late to the Party
āWe are in a moment of change, where the way people interact with any kind of machine or electronic device is going to be radically different in the coming years,ā Porcini tells me. āThese machines will change the way people live, work, and connect with each otherāthe way people fulfil their needs. For a company like Samsung, having design at the top, involved in the way you define the future of the portfolio based on those needsāitās more important than ever.ā
The march of AI is, of course, a helpful hook upon which to tie this long overdue move, but Yves BƩhar, the founder and principal designer at Fuseproject who worked with Samsung on The Frame TV, tells me this has been years in the making, and something Samsung had initially looked externally to help put the wheels in motion.
āWhen we started working with Samsung on The Frame [released in January 2017], the CEO at the time, HS Kim, came to us and saidālook, we want to transform ourselves from a consumer technology company, into an experience business,ā says BĆ©har. āSo we helped them set some principles around that, and worked on getting that message out into the businessāof what it means to think about experience versus tech. This is exactly what we did with The Frame TV.ā
